Mak for People Managers
Practical help when people decisions are being made.
Mak helps managers work through difficult people matters, prepare the next conversation and know when to involve People & Culture.
The challenges we hear most
Difficult conversations get delayed
Uncertainty about wording and process often means a conversation is postponed until the issue is harder to resolve.
Policy is hard to apply
Knowing a policy exists is not the same as knowing how it applies to the situation in front of you.
Documentation is thin
File notes are written late, from memory, and often miss the detail that matters later.
What changes with Mak
Mak supports practical judgement. It does not make people decisions, and it does not replace HR advice, management responsibility or legal advice.
- Support is available at the moment a people decision is being made.
- Conversations are prepared, structured and easier to open.
- Notes and documentation are clearer and captured earlier.
- Escalation to P&C happens at the right time, with context already in place.
Capabilities and everyday use cases
Work through performance, conduct, probation, leave and wellbeing matters
Prepare talking points, scripts and difficult conversations
Create clearer file notes and documentation
Understand relevant policy and employment-law context
Escalate to P&C without repeating the full background
Human judgement stays in control.
Mak is a purpose-built, privacy-conscious environment for sensitive people matters - not a general AI tool.
Learn about trust and governance →- Guidance is grounded in organisational policies and relevant employment law.
- Customer data is not used to train AI models.
- Private manager conversations are not exposed to HR.
- Managers, HR and advisers remain accountable for decisions and outcomes.